Our products are proudly Australian made, based in the beautiful Gold Coast, QLD.

At VitAlchemy, we value community and sustainability, and therefore it is a priority for us to support small and local business.

Embracing inclusivity, our skin products are thoughtfully crafted to suit all skin types.

On another note, it is important to recognize that each individual's skin is unique and may respond in its own distinct way to some products.

Crafted with the utmost care, our products are meticulously sourced from organic and natural ingredients, incorporating only the finest therapeutic grade essential oils.

However, it is important to acknowledge that even the purest forms of natural elements can have varying effects on our bodies under certain circumstances.

While our products exclude ingredients known to be unsafe during pregnancy, we encourage you to thoroughly review the ingredient lists, which are available from our product pages, and make informed decisions based on your personal discretion.

If any uncertainties remain, we highly recommend seeking guidance from your GP or trusted healthcare provider.

Leading the way in crafting the harmonious blends featured in every VitAlchemy product is our founder, Daiane.

Equipped with the profound wisdom of an Aromatherapist and a proud member of the IICT (International Institute for Complementary Therapists), Daiane pours her expertise and boundless passion into meticulously curating each product blend.

Each product has been meticulously developed using only natural ingredients, with a particular emphasis on harnessing the exceptional properties of therapeutic grade essential oils. These oils play a vital role in revitalizing your body and mind.

To ensure the safe and effective utilization of our products and to maximize their benefits, we kindly outline the following care guidelines:

- Store the product in a dark area to shield it from sunlight, preserving the longevity and potency of the essential oils while preventing oxidation.

- Essential oils are sensitive to temperature fluctuations. It is best to store your products in a cool and stable environment. 

-  Essential oils are volatile compounds that can evaporate when exposed to air for prolonged periods. To prevent evaporation and preserve the oil's integrity, ensure the product containers are tightly sealed after each use. This will help maintain the potency and aroma of the essential oils within the product.

Stay tuned for our expanding range of products, which will harness the incredible potential of natural ingredients and essential oils to enhance your well-being.

We are dedicated to guiding you on a journey that embraces the healing properties of nature and its multitude of benefits.

We are so sorry that your product is temporarily out of stock. Don't worry, though! You can sign up for email alerts to be the first to know when it's back in stock.
Keep an eye out, and it will be available again before you know it.

Feel free to also contact us directly for more information at: contact@vitalchemy.com.au and we will be happy to chat!

We can still try to fix it for you if your order hasn’t been processed yet. In this case, please contact us directly at: contact@vitalchemy.com.au including your full name, phone number, address information and order number if you’ve received one, and we will be happy to look into it.

If your order has already been processed, unfortunately we cannot change any order information. Once your order is dispatched, you will receive the tracking information for your package.

To simplify parcel redirection, we recommend signing up for the MyPost tool on auspost.com.au/mypost/.

In the event of any issues with your order, including damaged or incorrect items, please contact us immediately at contact@vitalchemy.com.au.

To ensure a smooth resolution, please include the following information in your email:

- Order number associated with your purchase

- Name of the item you ordered

- Description of the incorrect/damaged item you received

We will review this information and get back to you as soon as possible.

Currently, our products are available for purchase through our Website and our Stocklists that you will find in our Partners page.

Also, we are excited to share that expanding our reach to markets is part of our future plans.

If you're curious and would like to stay informed on these developments, we invite you to sign up for our newsletter. By doing so, you'll be among the first to receive updates as soon as we announce them!